March 15, 2010
NW-POS has executed an agreement to provide technical support services to TriSource Solutions for a new DataCap Usage Program. NW-POS will be providing the technical support to agents of TriSource Solutions that wish to provide the DataCap solution for integrated payments to the merchants that they service.
DataCap is a provider of middleware to the point-of-sale industry that integrates payment processing to various hardware and software products. They are widely integrated into the ECR and POS spaces and their middleware products provide merchants a secure method of transmitting the sensitive data associated with payment processing.
TriSource Solutions is a full-service merchant processing company that works with ISO's, Agents, MLS, and Banks. They also own and operate Nobel Electronic Transfer, which is a registered Third Party Processor and Card Association settlement endpoint.
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Oct 19, 2009
NW-POS has opened a new Technical Support facility to support it's growing merchant base within the Seattle-Tacoma-Portland Metroplex. The addition of this facility will allow us to increase our speed of service to our merchant clients and to continue the expansion of our services.
The new location also provides NW-POS with increased shipping capabilities and lengthens the cut-off time for overnight shipping for it's clients.
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July 6, 2009
NW-POS has come to an agreement with Pay Pro Tec to provide technical support through a referral program designed for their agents. The program will enable agents of Pay Pro Tec to refer merchants to NW-POS for equipment needs as NW-POS provides the technical support to help Pay Pro Tec integrate their processing to various hardware and software solutions.
The program also provides financial incentives to the agents of Pay Pro Tec.
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Jan 5, 2009
NW-POS has completed a move to its new Technical Support Facility in Post Falls, ID. This move allowed us to increase our warehouse space and also allowed us to design a workspace where the work flow for our technicians would increase their chances to cross train on various systems.
We were also able to implement the usage of our new remote support software enabling us to provide faster online support for our merchant clients.
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